Since 2005, Psychic Access has continued their commitment to provide customers with top quality psychic services.
Types of Readings and Services
Psychic Access offers an incredible range of readings via phone and video chat including: Tarot, Crystal Ball Gazers, Scryers, Clairvoyants, Clairsentients and Clairaudients, Empaths, Intuitives, Past and Future Life Readers, Shaman, Runes, Mediums, Channelers, Chakra Workers, Dream Interpretation, Relationship Experts, Pet Communication Specialists, Career and Finance Advisors, Lightworkers, Spirit Guides, Oracle Readers, Color Therapy, Numerology, Astrology, Reiki Masters, Twin Flames, Precognitives and Postcognitives and Ordained Ministers.
A poplar chat room facility allows visitors to chat with psychics for free before committing to paying for a reading. The video and mic systems are one-way only so the psychics never see or hear you. Private web chat readings also come with a free transcript.
With a new international phone system in place Psychic Access is now connected to 197 countries worldwide.
In order to make the site more personalized you can also choose from a variety of themes to view the site in. It’s a nice touch but the black background makes everything feel slightly oppressive.
Choosing a Psychic Advisor
Finding the right psychic advisor is made easy with a comprehensive filtering system. Categories include: All Psychics, My Favorites, Love and Romance, Relationships, Career and Finance, Tarot, Angels and Guides, Reaching Beyond, Dream Analysis, Past Lives, Numerology, Astrology and Pet Psychics. To further refine your search you can also sort through experts based on Rating, Price and Name.
The main page also lists featured psychics of the hour.
Each reader has a profile page with standard details such as a brief introduction, rating, charge per-minute, language, method of reading (i.e. telephone or web chat) and specialties. Video clips are included as well. Further down the page are more specific sections on qualifications, experience and personal information.
Customer reviews are located at the bottom of the page. There is a mix of good, mediocre and the occasional poor review, which shows Psychic Access is not afraid to reveal less than favorable comments (though they seem rare).
Scheduling a Reading
Pop up schedules on every reader’s profile page let you see when they are available.
Becoming a member gives you the option to download a community tool bar that shows when your chosen psychics have logged in.
Pricing and Payment Options
Payments can be made via credit card, PayPal and money order.
Limits have been put in place for new customers with regards to how much their accounts can be funded.
Prices range from $2.99 to $5.99 and there is an online currency converter for all countries.
Special Offers and Freebies
Newly registered customers are offered a free 6-minute reading with any available psychic.
There is also a refer-a-friend scheme. The first time a friend purchases a reading you receive $10. For all subsequent readings you receive 50cent per minute.
Psychic Access also has a free online radio station. Browsing through the archives couldn’t be easier and they boast an impressive line up of guests who are all well known and respected in psychic and new age circles.
There are free monthly horoscopes as well as an extensive psychic bloggers page where advisors write posts on a wide range of topics.
Psychic Screening Process
One of the first things to catch your eye when visiting the site is the statement: ‘Where all psychics are verified and accuracy tested assuring you the highest quality of service!’
Psychic Access has one of the most stringent hiring processes of all psychic lines. Only 1 out of every 8 applicants make it through to the interview stage and from them only 1 in 20 are hired.
A series of meticulous tests and interviews weed out anyone who does not meet this site’s exceptionally high standards. They even go as far as to check previous work history. Finally, every psychic must verify their identify by providing a Government issued photo ID.
Bold red letters across the main page declare ‘You Have Entered A No Scam Zone!’ They make it clear they do not offer spell work and they will not tolerate anyone saying there is negative energy around you that needs to be cleansed. This clearly is a company with integrity that values its psychics and customers alike.
Support and Customer Care
No telephone number is given for support but there is a pop up web/email where you can fill in your query, complaint or pass on suggestions. Replies from customer service can take up to 24-hours.
A help section offers brief guides that assist with their phone service, chat service and video service. There is separate drop down menu specifically for support, which deals with customer service, general FAQ, billing inquiries and PC doctor. These pages are well written and easy to follow.
Although the site could do with a revamp to make it a bit more aesthetically pleasing, it is the company’s ethos and exciting range of services that make it stand head and shoulders above the rest.