Established in 1995 California Psychics is perhaps one of the most well known sites offering psychic services on the Internet.
Types of Readings and Services
A wide range of subjects are covered including; love and relationships, money and finances, destiny and life path, lost people or pets as well as past lives.
Tools used vary from; Astrology, Tarot, Runes, Numerology, Oracle cards, the I-Ching, Crystals, and Pendulum work. If you prefer you can opt for a psychic who doesn’t use any tools.
At the moment all services are provided via the phone on a per-minute or block-booking basis. There are no options for email, web chat or SMS/text readings, which some customers may find limiting.
Choosing a Psychic Advisor
California Psychics currently has a directory featuring 327 advisors with abilities such as; Channeling, Empathy, Clairvoyancy, Dream Analysis, Mediumship, Remote Viewing, Automatic Writing, Clairsentience and Clairaudience. Individual reading style is also varied and includes: inspirational, compassionate or straightforward.
Fortunately every psychic has their own biography detailing their unique skills. Some have even included audio and video clips. The background music in the video clips may come across as slightly cheesy to some, and in some cases distract from what the psychic is trying to say.
The psychic selector tool can help narrow down your search by allowing you to choose advisors based on; staff picks, customer favorites, new psychics, availability and price.
Scheduling a Reading
Each advisor has an online schedule showing the hours they are due to work. Customers in the US have the option of booking a reading online with a call back service. This means the psychic will call them at their chosen time. Outside of America, customers will have to make the call themselves.
Pricing and Payment Options
All major credit and debit cards are accepted. Payment via PayPal is also valid.
There are currently 9 rates for existing members to the site. These prices range from $4.00 up to $13.00 per minute.
Special Offers and Freebies
Sadly the site doesn’t offer any freebies, however there is an opportunity to sign up for a Daily Newsletter and Daily Horoscope.
First time users to the site are offered a special introductory rate of $1.00 per minute on psychic readings. The minutes purchased are good for one year so can be spread out into several readings, but they do need to be purchased at the same time.
In order to use the site you need to create an account. The set up requires your credit card details and although the website is payment verified, many people don’t feel comfortable sharing this information.
Once an account has been created the holder is eligible for a special birthday discount. There is also a Karma reward scheme for members to earn points that will go toward future readings.
Psychic Screening Process
According to site information, California Psychics operate a stringent hiring process. Every applicant must meet their high standards of psychic ability, customer care and dedication to ethical standards. As a result only 2 out of every 100 applicants make it past the interview stage.
Once hired, each psychic is closely monitored for a further 3-months. Regular checks will continue to be carried out for the duration of their work for the company.
Customers are encouraged to leave feedback regarding their experience on the site. Each psychic has a section for these testimonials, however every comment left is a positive one. The sheer volume of glowing reviews does seem slightly ‘unrealistic’ and the site could do with giving a more balanced view of customer experiences.
Support and Customer Care
There appears to be good customer care in place with support available 24-hours a day 7-days a week.
Toll-free numbers for the USA, Australia, India, United Kingdom, Denmark and New Zealand are given. For those living outside of these countries an alternative number has been provided. Email and Skype support are also available.
The site also has a detailed FAQ section that covers questions such as: how to book your reading, the accuracy of psychic readings and what to do if you’re an international customer.
As part of their dedication to psychic quality and customer satisfaction, a California Psychics representative will contact new customers after their first reading. This is to ensure their experience was a positive one.
If a customer is dissatisfied with their reading they are eligible for a refund, subject to terms and conditions of course. However it is important to note that money will not be refunded, but a booking with a different psychic will be arranged.
With so many features the website can be cumbersome and difficult to navigate. There is a lovely sense of community at California Psychics, which is enhanced by the video and blog section created by the psychics themselves. Overall the prices are relatively good value for money but the ability to have a free trial, without having to divulge your credit card details, would be a bonus.